Support Healrich Gummies

Replacement and Refund Policy

At HealRich, we're committed to your satisfaction. If your purchase doesn't meet your expectations, we offer a straightforward replacement and refund policy to ensure you are 100% satisfied.

100% Replacement Guarantee:

1. If your product does not meet your expectations, we will make an immediate 100% replacement.

100% Refund Guarantee:

1. If your product arrives damaged, doesn't live up to your expectations, or if you simply change your mind, we offer a 100% refund.
2. Returns are processed through Amazon, with your refund credited back to your payment card. Please be aware that the timing for the refund can vary depending on your bank, and it might take anywhere from 5 to 30 days for the funds to be available on your card.

How to Make a Replacement or Refund: 

1. Contact Our Support Team: Reach out to us via help@healrich.us , phone +1 747 256 98 50, or online chat. 
2. Provide your Amazon Order Number and specify the reason for your request. 
3. In some cases, we may request a photo of the product to better understand the issue. 
4. Provide Necessary Information:

• For a refund provide your Amazon Order ID and the reason. 
• For a replacement, in addition to the above, please provide your full name and shipping address.
  

1. Quick Processing:

• We aim to process your request within 24 hours.
• Once processed, we'll promptly notify you of your replacement or refund status.

Benefits from HealRich:

• Even though Amazon does not allow returns, we still want you to be happy with your purchase.
• Contact us directly for a replacement or a full refund if your Amazon order doesn't meet your expectations.
• No need to return the product to us.

Your satisfaction is our priority, and we strive to ensure a hassle-free experience with every purchase.